Thank you for choosing Galiya Trails. We aim to deliver your items or documents in a timely and reliable manner. Please read our shipping terms below.

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • You will receive a confirmation email with tracking information (if applicable) once your order has been dispatched.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods and Delivery

  • We offer standard and express shipping options, depending on your location.

  • Estimated delivery times vary by destination:

    • Local/within country: 3–7 business days

    • International: 7–21 business days (depending on customs and region)

  • We are not responsible for delays caused by courier services, weather conditions, or customs processes.

3. Shipping Costs

  • Shipping charges are calculated at checkout based on your location and selected delivery method.

  • Promotional offers or free shipping may apply for specific products or order values, as stated on our site.

4. Delivery Issues

  • If your package is delayed, missing, or arrives damaged, please contact us within 7 days of the expected delivery date.

  • If an incorrect shipping address was provided at checkout, we are not responsible for lost or misrouted packages.

5. International Orders

  • International shipments may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the recipient.

  • Customs policies vary widely by country; please check with your local customs office for more information.

6. Contact Us

For shipping inquiries, tracking issues, or delivery updates, please reach out to us at:

Email: [email protected]